HelpCrunch

One-stop platform to build strong customer relationships

Integrate the HelpCrunch API with the MongoDB API

Setup the HelpCrunch API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate HelpCrunch and MongoDB remarkably fast. Free for developers.

Create Customer with HelpCrunch API on New Collection from MongoDB API
MongoDB + HelpCrunch
 
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Create Customer with HelpCrunch API on New Database from MongoDB API
MongoDB + HelpCrunch
 
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Create Customer with HelpCrunch API on New Document from MongoDB API
MongoDB + HelpCrunch
 
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Create Customer with HelpCrunch API on New Field in Document from MongoDB API
MongoDB + HelpCrunch
 
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Create New Document with MongoDB API on Chat Status Updated from HelpCrunch API
HelpCrunch + MongoDB
 
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Chat Status Updated from the HelpCrunch API

Emit new event when the status of a chat is updated. See the documentation

 
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New Chat from the HelpCrunch API

Emit new event when a new chat is created. See the documentation

 
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New Customer from the HelpCrunch API

Emit new event when a new customer is created. See the documentation

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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New Database from the MongoDB API

Emit new an event when a new database is added

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Create Customer with the HelpCrunch API

Creates a new customer record within the Helpcrunch platform. See the documentation

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Find or Create Customer with the HelpCrunch API

Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation

 
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Execute Aggregation with the MongoDB API

Execute an aggregation pipeline on a MongoDB collection. See the documentation

 
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Overview of HelpCrunch

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

Connect HelpCrunch

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpcrunch: {
      type: "app",
      app: "helpcrunch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpcrunch.com/v1/organization`,
      headers: {
        Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
      },
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})