HelpCrunch API Integrations
Build and run workflows using the HelpCrunch API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
Choose an API to Connect with HelpCrunch API#
1-24of2,000+apps by most popular
Example Use Cases#
Automated Customer Onboarding Messages: Trigger a welcome message or email series from HelpCrunch when a new user is added to your CRM like Salesforce. This ensures immediate engagement with new prospects or customers.
Support Ticket Creation and Alerts: Create a HelpCrunch conversation as a support ticket when an issue is reported through a form submission on Typeform. Additionally, send Slack notifications to your support team to promptly address the ticket.
Sync User Profiles Across Platforms: Keep user data consistent by updating HelpCrunch profiles whenever a customer's information is changed in a connected app like Intercom or HubSpot. This ensures that all customer-facing teams have the most up-to-date information.
Popular HelpCrunch Integrations#
Popular HelpCrunch Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a new customer is created. See the documentation
Popular HelpCrunch Actions#
Creates a new customer record within the Helpcrunch platform. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Authentication#
HelpCrunch uses API keys for authentication. When you connect your HelpCrunch account, Pipedream securely stores the keys so you can easily authenticate to HelpCrunch APIs in both code and no-code steps.