Integrate the Harmonic API with the ServiceNow API

Setup the Harmonic API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Harmonic and ServiceNow remarkably fast. Free for developers.

Popular Harmonic and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Harmonic#

The Harmonic API offers machine learning-driven insights for sales and customer interactions. By analyzing communication data, it can provide actionable insights, such as customer sentiment, engagement, and overall sales performance. When leveraged within Pipedream, the Harmonic API enables the automation of workflows that can enhance CRM activities, tailor customer outreach, and streamline sales processes. With Pipedream's capacity for integrating various apps, the data processed by the Harmonic API can trigger actions across multiple platforms, enriching customer profiles, automating alerts, and synchronizing with marketing efforts.

Connect Harmonic#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    harmonic: {
      type: "app",
      app: "harmonic",
    }
  },
  async run({steps, $}) {
    const data = {
      "apikey": `${this.harmonic.$auth.apikey}`,
      "website_domain": `harmonic.ai`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.harmonic.ai/companies`,
      headers: {
        "apikey": `${this.harmonic.$auth.apikey}`,
        "website_domain": `harmonic.ai`,
      },
      params: {
        apikey: `${this.harmonic.$auth.apikey}`,
        website_domain: `harmonic.ai`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})