HappyFox Chat
HappyFox Chat is a live chat software to connect, engage and convert customers.
Integrate the HappyFox Chat API with the Zendesk API
Setup the HappyFox Chat API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate HappyFox Chat and Zendesk remarkably fast. Free for developers.
Popular HappyFox Chat and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of HappyFox Chat#
The HappyFox Chat API equips you with the capability to enhance customer support interactions by automating chat-related tasks, extracting chat data for analysis, and connecting chat events with other business tools. By leveraging this API with Pipedream's serverless platform, you can create powerful workflows that respond to chat events in real-time, synchronize chat data across platforms, and augment your support system with advanced features like dynamic responses or customer satisfaction analysis.
Connect HappyFox Chat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
happyfox_chat: {
type: "app",
app: "happyfox_chat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.happyfoxchat.com/v1/agents`,
headers: {
Authorization: `Bearer ${this.happyfox_chat.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})