Manage all your customer support requests in a simple to use platform.
The GrooveHQ API lets you automate your customer support tasks by interfacing with Groove's ticketing system. With it, you can create, update, and manage support tickets, work with customers' data, and leverage knowledge base articles. Integrate GrooveHQ with Pipedream to trigger workflows on new tickets, synchronize customer information with other business tools, and streamline support operations by automating repetitive tasks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
groovehq: {
type: "app",
app: "groovehq",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.groovehq.com/v1/customers`,
headers: {
Authorization: `Bearer ${this.groovehq.$auth.oauth_access_token}`,
},
})
},
})
The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})