Google Vertex AI

Vertex AI offers everything you need to build and use generative AI—from AI solutions, to Search and Conversation, to 130+ foundation models, to a unified AI platform.

Integrate the Google Vertex AI API with the Zendesk API

Setup the Google Vertex AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Google Vertex AI and Zendesk remarkably fast. Free for developers.

Analyze Image/Video with Google Vertex AI API on New Ticket (Instant) from Zendesk API
Zendesk + Google Vertex AI
 
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Analyze Image/Video with Google Vertex AI API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Google Vertex AI
 
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Analyze Image/Video with Google Vertex AI API on Ticket Closed (Instant) from Zendesk API
Zendesk + Google Vertex AI
 
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Analyze Image/Video with Google Vertex AI API on Ticket Pending (Instant) from Zendesk API
Zendesk + Google Vertex AI
 
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Analyze Image/Video with Google Vertex AI API on Ticket Solved (Instant) from Zendesk API
Zendesk + Google Vertex AI
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Analyze Image/Video with the Google Vertex AI API

Examines an image or video following given instructions. Results will contain the analysis findings. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Analyze Text Sentiment with the Google Vertex AI API

Analyzes a specified text for its underlying sentiment. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Classify Text with the Google Vertex AI API

Groups a provided text into predefined categories. See the documentation

 
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Overview of Google Vertex AI

With the Google Vertex AI API, you can tap into a robust suite of AI tools offered by Google Cloud to build, deploy, and scale machine learning models. Whether you're processing data, training custom models, or using pre-trained ones, Vertex AI provides a unified platform for AI development. In Pipedream, you can create serverless workflows that interact with Vertex AI, allowing you to automate tasks like model training, prediction, and resource management without provisioning your own infrastructure.

Connect Google Vertex AI

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_vertex_ai: {
      type: "app",
      app: "google_vertex_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_vertex_ai.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})