Integrate the Google Docs API with the Zendesk API

Setup the Google Docs API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Google Docs and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Google Docs with Zendesk#

Append Text with Google Docs API on New Ticket (Instant) from Zendesk API

Zendesk + Google Docs

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Append Text with Google Docs API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Google Docs

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Append Text with Google Docs API on Ticket Closed (Instant) from Zendesk API

Zendesk + Google Docs

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Append Text with Google Docs API on Ticket Pended (Instant) from Zendesk API

Zendesk + Google Docs

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Append Text with Google Docs API on Ticket Solved (Instant) from Zendesk API

Zendesk + Google Docs

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Popular Google Docs and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Google Docs and Zendesk Actions#

Append Text with the Google Docs API

Append text to an existing document. See the docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create a New Document with the Google Docs API

Create a new, empty document. To add content after creating the document, pass the document ID exported by this step to the Append Text action. See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Append Image to Document with the Google Docs API

Appends an image to the end of a document. See the docs

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Overview of Google Docs#

The Google Docs API allows you to create, read, and update Google Docs programmatically, enabling a wide range of automations and integrations with other apps and services. With Pipedream, you can harness this API to craft custom serverless workflows that trigger on various events, like form submissions, emails, or scheduled times, and perform actions like updating a document, extracting content, or even generating templated reports.

Connect Google Docs#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_docs: {
      type: "app",
      app: "google_docs",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_docs.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})