Integrate the Google Chat API with the Zendesk API

Setup the Google Chat API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Google Chat and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Google Chat with Zendesk#

Create Message with Google Chat API on New Ticket (Instant) from Zendesk API

Zendesk + Google Chat

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Create Message with Google Chat API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Google Chat

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Create Message with Google Chat API on Ticket Closed (Instant) from Zendesk API

Zendesk + Google Chat

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Create Message with Google Chat API on Ticket Pending (Instant) from Zendesk API

Zendesk + Google Chat

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Create Message with Google Chat API on Ticket Solved (Instant) from Zendesk API

Zendesk + Google Chat

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Popular Google Chat and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Google Chat and Zendesk Actions#

Create Message with the Google Chat API

Create a message to post a text. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Member with the Google Chat API

Returns details about a membership. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Message with the Google Chat API

Returns details about a message. See the documentation

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Overview of Google Chat#

The Google Chat API allows you to build custom bots for Google Chat, enabling automated interactions with users within a chat space. By leveraging this API on Pipedream, you can create powerful workflows that respond to messages, automate tasks, and connect Google Chat with other services. Pipedream's serverless platform provides a seamless way to invoke these APIs based on triggers from Google Chat or other apps.

Connect Google Chat#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_chat: {
      type: "app",
      app: "google_chat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_chat.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})