Integrate the FTrack API with the Zendesk API

Setup the FTrack API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate FTrack and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect FTrack with Zendesk#

Create Ticket with Zendesk API on New Project Added from FTrack API

FTrack + Zendesk

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Create Ticket with Zendesk API on New Task Added from FTrack API

FTrack + Zendesk

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Create Ticket with Zendesk API on Status Changed from FTrack API

FTrack + Zendesk

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Delete Ticket with Zendesk API on New Project Added from FTrack API

FTrack + Zendesk

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Delete Ticket with Zendesk API on New Task Added from FTrack API

FTrack + Zendesk

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Popular FTrack and Zendesk Triggers#

New Project Added from the FTrack API

Triggered when a new task is added. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Task Added from the FTrack API

Triggered when a new task is added. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Status Changed from the FTrack API

Triggered when the status of an item is changed. See the documentation

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Popular FTrack and Zendesk Actions#

Get Task Info with the FTrack API

Get information about a task. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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List Schemas with the FTrack API

List all schemas. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Task with the FTrack API

Update attributes of a task. See the documentation

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Overview of FTrack#

The FTrack API is a powerhouse for creative project management, enabling users to automate and integrate a wide array of tasks related to project tracking, asset management, and team collaboration. With Pipedream, you can harness this API to create custom workflows that trigger actions within FTrack or connect it with other apps to streamline your creative operations. It's a toolset for improving efficiency by automating repetitive tasks, syncing data across applications, and orchestrating complex project management activities.

Connect FTrack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ftrack: {
      type: "app",
      app: "ftrack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "POST",
      url: `https://${this.ftrack.$auth.subdomain}.ftrackapp.com/api`,
      headers: {
        "Content-Type": `application/json`,
        "ftrack-user": `${this.ftrack.$auth.username}`,
        "ftrack-api-key": `${this.ftrack.$auth.api_key}`,
      },
      data: []
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})