Integrate the Frontegg API with the Zendesk API

Setup the Frontegg API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Frontegg and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Frontegg with Zendesk#

Create Template with Frontegg API on New Ticket (Instant) from Zendesk API

Zendesk + Frontegg

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Create Template with Frontegg API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Frontegg

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Create Template with Frontegg API on Ticket Closed (Instant) from Zendesk API

Zendesk + Frontegg

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Create Template with Frontegg API on Ticket Pending (Instant) from Zendesk API

Zendesk + Frontegg

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Create Template with Frontegg API on Ticket Solved (Instant) from Zendesk API

Zendesk + Frontegg

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Popular Frontegg and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Frontegg and Zendesk Actions#

Create Template with the Frontegg API

Create an email template in Frontegg. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Frontegg#

The Frontegg API provides a suite of functionalities centered around user management, authentication, and security. It simplifies the integration of these essential features into any application. On Pipedream, you can tap into Frontegg's capabilities to automate and enhance user experience by crafting workflows that respond to events, manage user data, and enforce security protocols.

Connect Frontegg#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    frontegg: {
      type: "app",
      app: "frontegg",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.frontegg.$auth.geo_location}.frontegg.com/identity/resources/configurations/v1`,
      headers: {
        Authorization: `Bearer ${this.frontegg.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})