Integrate the Freshlearn API with the Zendesk API

Setup the Freshlearn API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Freshlearn and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Freshlearn with Zendesk#

Create Course Enrollment with Freshlearn API on New Ticket (Instant) from Zendesk API

Zendesk + Freshlearn

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Create Course Enrollment with Freshlearn API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Freshlearn

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Create Course Enrollment with Freshlearn API on Ticket Closed (Instant) from Zendesk API

Zendesk + Freshlearn

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Create Course Enrollment with Freshlearn API on Ticket Pending (Instant) from Zendesk API

Zendesk + Freshlearn

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Create Course Enrollment with Freshlearn API on Ticket Solved (Instant) from Zendesk API

Zendesk + Freshlearn

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Popular Freshlearn and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Freshlearn and Zendesk Actions#

Create Course Enrollment with the Freshlearn API

Enrolls an existing member in a new course. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Member with the Freshlearn API

Creates a new member within FreshLearn. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Member with the Freshlearn API

Updates the details of an existing member. See the documentation

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Overview of Freshlearn#

The Freshlearn API provides a gateway to interact with Freshlearn's learning management system, allowing for the automation of course creation, user management, and analytics retrieval. By leveraging this API within Pipedream, you can create powerful serverless workflows that integrate Freshlearn with other apps to enhance the educational experience, streamline administrative tasks, and analyze course performance.

Connect Freshlearn#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshlearn: {
      type: "app",
      app: "freshlearn",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.freshlearn.com/v1/integration/member`,
      headers: {
        "api-key": `${this.freshlearn.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})