FreshBooks

Accounting Software Built for Business Owners and Accountants

Integrate the FreshBooks API with the Zendesk API

Setup the FreshBooks API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate FreshBooks and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of FreshBooks

The FreshBooks API lets you automate invoicing, expense tracking, timekeeping and client management tasks. By harnessing this API within Pipedream, you can create custom automations that sync your financial data with other business applications, respond to client actions quickly, and streamline payment processes. The API enables you to pull reports, manage invoices, and update client information, making it a powerful tool for freelancers and small businesses looking to automate their accounting tasks.

Connect FreshBooks

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshbooks: {
      type: "app",
      app: "freshbooks",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.freshbooks.com/auth/api/v1/users/me`,
      headers: {
        Authorization: `Bearer ${this.freshbooks.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})