Formbricks
Open-source Experience Management. Understand what customers think & feel about your product. Natively integrate user research with minimal dev attention, privacy-first.
Integrate the Formbricks API with the Zendesk API
Setup the Formbricks API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Formbricks and Zendesk remarkably fast. Free for developers.
Popular Formbricks and Zendesk Triggers#
Emit new event when a response is created for a survey. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Formbricks#
Formbricks is a flexible tool for building forms that can integrate seamlessly into any website. The API allows for rich interactions with the forms you create, enabling you to automate the gathering and processing of data. By plugging the Formbricks API into Pipedream, you can harness serverless workflows to react to form submissions in real-time, store responses, or trigger a multitude of actions across different platforms. Think of it as empowering your forms to communicate and act on the data without manual intervention.
Connect Formbricks#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
formbricks: {
type: "app",
app: "formbricks",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.formbricks.$auth.hostname}/api/v1/management/me`,
headers: {
"x-api-key": `${this.formbricks.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})