Fomo

Fomo delivers social proof to create website conversion momentum. The Fomo app does this by enabling online experience that feels like a busy store. When a person converts -- whether buying a new jacket, signing up for a retreat, or anything else -- Fomo shows this activity off to other visitors to drive action.

Integrate the Fomo API with the Zendesk API

Setup the Fomo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Fomo and Zendesk remarkably fast. Free for developers.

Create Event with Fomo API on New Ticket (Instant) from Zendesk API
Zendesk + Fomo
 
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Create Event with Fomo API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Fomo
 
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Create Event with Fomo API on Ticket Closed (Instant) from Zendesk API
Zendesk + Fomo
 
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Create Event with Fomo API on Ticket Pended (Instant) from Zendesk API
Zendesk + Fomo
 
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Create Event with Fomo API on Ticket Solved (Instant) from Zendesk API
Zendesk + Fomo
 
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New Event Received from the Fomo API

Emit new event on each new site event received.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Event with the Fomo API

Creates an event. See docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Fomo

The Fomo API enables real-time social proof by broadcasting customer interactions, like purchases or sign-ups, to site visitors, fostering a sense of urgency and trust. Leveraging this API on Pipedream, developers can create dynamic, event-driven workflows that respond to these social cues with automated actions like sending emails, updating CRM records, or triggering custom notifications.

Connect Fomo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fomo: {
      type: "app",
      app: "fomo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.fomo.com/api/v1/applications/me`,
      headers: {
        "Content-Type": `application/json`,
        "Authorization": `Token ${this.fomo.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})