FogBugz
FogBugz project management software helps you spend less time on managing, and more on creating your digital masterpiece. Align your team under a common purpose that allows you to plan, track and release great software.
Integrate the FogBugz API with the Zendesk API
Setup the FogBugz API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate FogBugz and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect FogBugz with Zendesk#
Popular FogBugz and Zendesk Triggers#
Emit new event instantaneously when something significant happens to a case.
Emit new new event when there's a new case under a specified filter. Note this may not effectively work for filters that generate results too long, or filters with more than 50,000 cases, especially if your FogBugz site is running Ocelot.
Emit new event when a ticket is added to the specified view
Emit new event when a new person or a user is created in FogBugz. It effectively tracks the addition of new users in the system.
Popular FogBugz and Zendesk Actions#
Overview of FogBugz#
The FogBugz API allows you to interact with your FogBugz software development tracking system programmatically. With this API, you can create, read, update, and delete cases; manage projects, areas, and categories; and perform searches to gather data-driven insights. Integrating FogBugz with Pipedream opens up possibilities for automating workflows, syncing data across platforms, and reacting to events within FogBugz in real-time.
Connect FogBugz#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fogbugz: {
type: "app",
app: "fogbugz",
}
},
async run({steps, $}) {
const data = {
"cmd": `listPeople`,
"token": `${this.fogbugz.$auth.api_token}`,
}
return await axios($, {
method: "post",
url: `https://${this.fogbugz.$auth.your_site}.fogbugz.com/f/api/0/jsonapi`,
headers: {
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})