Florm

Create branded, logic-driven forms, surveys and data collection workflows, that connect with the 6,500+ apps you already use.

Integrate the Florm API with the Zendesk API

Setup the Florm API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Florm and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Florm

Florm API allows you to craft surveys, quizzes, and forms and collect responses through a simple interface. With Pipedream, you can automate workflows by connecting Florm to various apps, triggering actions based on form submissions, and manipulating Florm data to fit your needs. Think of it as a bridge that lets your form responses flow into other systems, triggering emails, database updates, or even complex business logic.

Connect Florm

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    florm: {
      type: "app",
      app: "florm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://florm.app/api/team`,
      headers: {
        Authorization: `Bearer ${this.florm.$auth.api_key}`,
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})