Integrate the Fidel API API with the Zendesk API

Setup the Fidel API API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Fidel API and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Fidel API with Zendesk#

Create Program with Fidel API API on New Ticket (Instant) from Zendesk API

Zendesk + Fidel API

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Create Program with Fidel API API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Fidel API

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Create Program with Fidel API API on Ticket Closed (Instant) from Zendesk API

Zendesk + Fidel API

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Create Program with Fidel API API on Ticket Pending (Instant) from Zendesk API

Zendesk + Fidel API

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Create Program with Fidel API API on Ticket Solved (Instant) from Zendesk API

Zendesk + Fidel API

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Popular Fidel API and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Card Linked (Instant) from the Fidel API API

Emit new event each time a new card is linked to the Fidel API.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Transaction Completed (Instant) from the Fidel API API

Emit new event when a transaction is completed using a card linked to the Fidel API.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Fidel API and Zendesk Actions#

Create Program with the Fidel API API

Creates a new card-linked program in the Fidel API. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Card with the Fidel API API

Allows for the removal of a previously linked card from the Fidel API. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Link Card with the Fidel API API

Links a new card to the Fidel API for monitoring transactions. See the documentation

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Overview of Fidel API#

The Fidel API allows you to link credit and debit cards to specific offers or programs, track transactions in real-time, and receive event-driven data. It's a powerful tool for creating loyalty and reward programs, providing insights into customer spending patterns, and automating financial operations. With Pipedream, you can craft workflows that leverage Fidel API's capabilities to trigger actions, sync data, and connect with other apps for enhanced automation.

Connect Fidel API#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fidel_api: {
      type: "app",
      app: "fidel_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.fidel.uk/v1/programs`,
      headers: {
        "Content-Type": `application/json`,
        "Fidel-Key": `${this.fidel_api.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})