Favro

The most agile tool for distributed teams. For every team and any leader.

Integrate the Favro API with the Zendesk API

Setup the Favro API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Favro and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Favro

The Favro API gives you the power to automate and integrate your project management tools with a host of other services. With Favro and Pipedream, you can create custom workflows to synchronize tasks, update cards, manage boards, and collaborate more effectively across your organization. Whether you're syncing with a CRM, triggering notifications, or generating reports, Pipedream's serverless platform makes it simple to connect Favro with other apps to streamline your processes.

Connect Favro

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    favro: {
      type: "app",
      app: "favro",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://favro.com/api/v1/organizations`,
      auth: {
        username: `${this.favro.$auth.username}`,
        password: `${this.favro.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})