Faraday
Faraday lets you embed AI in workflows throughout your stack—to make your favorite tools perform even better
Integrate the Faraday API with the Zendesk API
Setup the Faraday API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Faraday and Zendesk remarkably fast. Free for developers.
Popular Faraday and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Faraday#
The Faraday API empowers users to harness rich consumer data and predictive analytics for personalized marketing and strategic insights. On Pipedream, you can tap into this potential by creating workflows that trigger based on various events or schedules, process data with Faraday's capabilities, and then take actions – all without managing server infrastructure. Streamline customer interactions, forecast trends, and enrich contact lists by integrating other services for a seamless data-driven ecosystem.
Connect Faraday#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
faraday: {
type: "app",
app: "faraday",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.faraday.ai/v1/accounts/current`,
headers: {
Authorization: `Bearer ${this.faraday.$auth.api_key}`,
"Accept": `*/*`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})