eSputnik

Communicate with customers through the most convenient channel for them: email, SMS, Viber, web and mobile push notifications, or combine several channels at once.

Integrate the eSputnik API with the Zendesk API

Setup the eSputnik API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate eSputnik and Zendesk remarkably fast. Free for developers.

Create Contact with eSputnik API on New Ticket (Instant) from Zendesk API
Zendesk + eSputnik
 
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Create Contact with eSputnik API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + eSputnik
 
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Create Contact with eSputnik API on Ticket Closed (Instant) from Zendesk API
Zendesk + eSputnik
 
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Create Contact with eSputnik API on Ticket Pended (Instant) from Zendesk API
Zendesk + eSputnik
 
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Create Contact with eSputnik API on Ticket Solved (Instant) from Zendesk API
Zendesk + eSputnik
 
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New Contact from the eSputnik API

Emit new event when a new contact is added

 
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New Contact in Segment from the eSputnik API

Emit new event when a new contact is added in the specified segment

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Contact with the eSputnik API

Create a new contact in eSputnik. See the docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send Event with the eSputnik API

Send an event in eSputnik. See the docs here

 
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Subscribe Contact with the eSputnik API

Create a new unverified contact in eSputnik. For use with double opt-in implementation. User will need to verify the email to confirm their subscription. See the docs here

 
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Overview of eSputnik

The eSputnik API is a powerful tool for managing and automating your email marketing campaigns and other messaging services. Through the API, you can create targeted email sequences, manage contact lists, track email metrics, and dynamically segment your audience based on their interactions. By leveraging Pipedream's capabilities, you can connect eSputnik with hundreds of other apps to synchronize your marketing efforts, automate responses based on customer behavior, and analyze the effectiveness of your campaigns with advanced analytics.

Connect eSputnik

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    esputnik: {
      type: "app",
      app: "esputnik",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://esputnik.com/api/v1/contacts`,
      auth: {
        username: `x`,
        password: `${this.esputnik.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})