EngageBay
EngageBay is an affordable all-in-one CRM with marketing, sales & support solution for growing businesses to engage and convert web visitors to happy customers.
Integrate the EngageBay API with the Zendesk API
Setup the EngageBay API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate EngageBay and Zendesk remarkably fast. Free for developers.
Popular EngageBay and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of EngageBay#
EngageBay is a comprehensive customer relationship management (CRM) and marketing automation platform designed to help businesses attract, engage, and convert web visitors into customers. By leveraging the EngageBay API with Pipedream, you can automate intricate tasks, synchronize data across different applications, and create personalized customer experiences. From automating lead capture to syncing contacts and creating custom email campaigns based on user actions, Pipedream's serverless platform enables you to craft workflows that streamline your sales and marketing processes.
Connect EngageBay#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
engagebay: {
type: "app",
app: "engagebay",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.engagebay.com/dev/api/panel/users`,
headers: {
"Authorization": `${this.engagebay.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})