Integrate the Eden AI API with the Zendesk API

Setup the Eden AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Eden AI and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Eden AI with Zendesk#

Analyze Sentiment in Text with Eden AI API on New Ticket (Instant) from Zendesk API

Zendesk + Eden AI

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Analyze Sentiment in Text with Eden AI API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Eden AI

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Analyze Sentiment in Text with Eden AI API on Ticket Closed (Instant) from Zendesk API

Zendesk + Eden AI

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Analyze Sentiment in Text with Eden AI API on Ticket Pending (Instant) from Zendesk API

Zendesk + Eden AI

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Analyze Sentiment in Text with Eden AI API on Ticket Solved (Instant) from Zendesk API

Zendesk + Eden AI

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Popular Eden AI and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Eden AI and Zendesk Actions#

Analyze Sentiment in Text with the Eden AI API

Analyzes sentiment in the provided text. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Detect AI Content with the Eden AI API

Detects AI content in the provided text. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Generate Audio From Text with the Eden AI API

Generates an audio from the provided text. See the documentation

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Overview of Eden AI#

Eden AI provides a simple API for integrating a variety of AI services from different providers. On Pipedream, you can leverage Eden AI to automate tasks that involve natural language processing, computer vision, and other AI capabilities. By connecting Eden AI with other apps, you can create powerful workflows for data enrichment, content moderation, or sentiment analysis without extensive AI expertise.

Connect Eden AI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    eden_ai: {
      type: "app",
      app: "eden_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.edenai.run/v2/ocr/custom_document_parsing_async`,
      headers: {
        Authorization: `Bearer ${this.eden_ai.$auth.api_key}`,
        "Accept": `application/json`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})