Integrate the Dynatrace API API with the ServiceNow API

Setup the Dynatrace API API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Dynatrace API and ServiceNow remarkably fast. Free for developers.

Popular Dynatrace API and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Dynatrace API#

The Dynatrace API provides programmatic access to the vast array of monitoring, performance data, and management operations within the Dynatrace software intelligence platform. With this powerful API, you can automate your monitoring tasks, integrate with your CI/CD pipeline for performance testing, setup custom alerting mechanics, and pull valuable insights into application performance and infrastructure health. Leveraging the Dynatrace API in Pipedream workflows lets you connect and orchestrate these operations with hundreds of other services for enhanced DevOps automation.

Connect Dynatrace API#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dynatrace_api: {
      type: "app",
      app: "dynatrace_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.dynatrace_api.$auth.environment_id}.live.dynatrace.com/api/v2/events`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `Api-Token ${this.dynatrace_api.$auth.access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})