Integrate the Dropmark API with the Zendesk API

Setup the Dropmark API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dropmark and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Dropmark with Zendesk#

Create Ticket with Zendesk API on New Activity from Dropmark API

Dropmark + Zendesk

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Create Ticket with Zendesk API on New Item in Collection from Dropmark API

Dropmark + Zendesk

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Delete Ticket with Zendesk API on New Activity from Dropmark API

Dropmark + Zendesk

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Delete Ticket with Zendesk API on New Item in Collection from Dropmark API

Dropmark + Zendesk

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Get Activity with Dropmark API on New Ticket (Instant) from Zendesk API

Zendesk + Dropmark

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Popular Dropmark and Zendesk Triggers#

New Activity from the Dropmark API

Emit new event when a new collection, item, comment, or reaction occurs. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Item in Collection from the Dropmark API

Emit new event when a new item is added to a collection in Dropmark. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Dropmark and Zendesk Actions#

Get Activity with the Dropmark API

Retrieves a blended feed of newly created collections, items, comments, and reactions. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Items in Collection with the Dropmark API

Retrieves a list of items in a specific collection. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Dropmark#

The Dropmark API enables you to interact programmatically with the Dropmark service, allowing you to create, update, and manage collections and items within those collections. With Pipedream, you can leverage this API to automate workflows that connect Dropmark with other services, process content, and respond to events. For instance, you could automate the organization of resources, sync content across platforms, or even curate collaborative collections effortlessly.

Connect Dropmark#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dropmark: {
      type: "app",
      app: "dropmark",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.dropmark.com/v1/users/me/`,
      headers: {
        "X-API-Key": `${this.dropmark.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})