Integrate the DPD API with the Zendesk API

Setup the DPD API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate DPD and Zendesk remarkably fast. Free for developers.

Popular DPD and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular DPD and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

Try it

Overview of DPD#

The DPD API provides a gateway to manage and automate digital product sales. By integrating with Pipedream, you can craft serverless workflows that interact with your DPD account, harnessing the ability to automate tasks like creating products, updating customer details, or reacting to new sales in real-time. With Pipedream's ability to connect to a multitude of services, the DPD API can be part of a larger ecosystem, streamlining your e-commerce operations or enriching your customer data across platforms.

Connect DPD#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dpd2: {
      type: "app",
      app: "dpd2",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.getdpd.com/v2/storefronts`,
      auth: {
        username: `${this.dpd2.$auth.api_username}`,
        password: `${this.dpd2.$auth.api_password}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})