Integrate the DoneDone API with the ServiceNow API

Setup the DoneDone API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate DoneDone and ServiceNow remarkably fast. Free for developers.

Popular DoneDone and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of DoneDone #

The DoneDone API opens a realm of possibilities for tracking issues and managing projects within Pipedream's serverless platform. By harnessing this API, you can automate ticket creation, update project statuses, and streamline collaboration with your team. DoneDone's simple yet powerful API provides endpoints to manage tasks, projects, people, and more, effectively becoming a backbone for your project management workflow automation.

Connect DoneDone #

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    donedone: {
      type: "app",
      app: "donedone",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://2.donedone.com/public-api/accounts`,
      auth: {
        username: `${this.donedone.$auth.email}`,
        password: `${this.donedone.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})