ExploreTemplatesDocsPricingBlogCommunity
Sign in
Sign up

Document360

The Knowledge Base Software that Scales with your Product.

Explore
/
Apps
/
Document360
/
Zendesk

Integrate the Document360 API with the Zendesk API

Setup the Document360 API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Document360 and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Document360 with Zendesk

Create Document with Document360 API on New Ticket (Instant) from Zendesk API
Zendesk + Document360
 
Try it
Create Document with Document360 API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Document360
 
Try it
Create Document with Document360 API on Ticket Closed (Instant) from Zendesk API
Zendesk + Document360
 
Try it
Create Document with Document360 API on Ticket Pending (Instant) from Zendesk API
Zendesk + Document360
 
Try it
Create Document with Document360 API on Ticket Solved (Instant) from Zendesk API
Zendesk + Document360
 
Try it

Popular Document360 and Zendesk Triggers

New Article in Project Version from the Document360 API

Emit new event when a new article is created within a project version. See the documentation

 
Try it
New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
Try it
Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
Try it

Popular Document360 and Zendesk Actions

Create Document with the Document360 API

Creates a new document in Document360 from text. See the documentation

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
Try it

Overview of Document360

The Document360 API enables programmatic interaction with your knowledge base, allowing you to automate content creation, updates, and management. With this API, you can integrate Document360 into your existing content pipelines, support workflows, or any system that needs to push or pull knowledge base content. On Pipedream, you can harness this API to craft serverless workflows that seamlessly integrate with other apps to keep documentation up-to-date, trigger notifications based on content changes, or analyze knowledge base usage.

Connect Document360

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    document360: {
      type: "app",
      app: "document360",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://apihub.document360.io/v2/teams`,
      headers: {
        "api_token": `${this.document360.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})
Pipedream, Inc. — San Francisco, CA
AboutTwitterDocsCommunityTermsPrivacy