DocsBot AI
ChatGPT for your docs. Get instant answers for you, your customers, or your team with AI powered chatbots trained with your content and documentation.
Integrate the DocsBot AI API with the Zendesk API
Setup the DocsBot AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate DocsBot AI and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect DocsBot AI with Zendesk#
Popular DocsBot AI and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular DocsBot AI and Zendesk Actions#
Ask a question to a specific bot in a specific team. See the documentation
Upload a file to be used as a source. See the documentation
Overview of DocsBot AI#
DocsBot AI API transforms natural language into structured data, enabling the extraction and analysis of information from unstructured text. In Pipedream, you can leverage this API to automate workflows that require processing of text for sentiment analysis, summarization, or data extraction. With Pipedream's serverless platform, these capabilities can be integrated into diverse systems without writing complex infrastructure code.
Connect DocsBot AI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
docsbot_ai: {
type: "app",
app: "docsbot_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://docsbot.ai/api/teams/`,
headers: {
Authorization: `Bearer ${this.docsbot_ai.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})