Integrate the Discord API with the Helpspace API

Setup the Discord API trigger to run a workflow which integrates with the Helpspace API. Pipedream's integration platform allows you to integrate Discord and Helpspace remarkably fast. Free for developers.

Popular Ways to Connect Discord with Helpspace#

Create Customer with Helpspace API on New Message (Instant) from Discord API

Discord + Helpspace

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Create Ticket with Helpspace API on New Message (Instant) from Discord API

Discord + Helpspace

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Update Customer with Helpspace API on New Message (Instant) from Discord API

Discord + Helpspace

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Create Customer with Helpspace API on Message Deleted (Instant) from Discord API

Discord + Helpspace

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Create Customer with Helpspace API on New Command Received (Instant) from Discord API

Discord + Helpspace

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Popular Discord and Helpspace Triggers#

New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

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New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Guild Member (Instant) from the Discord API

Emit new event for each new member added to a guild

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Popular Discord and Helpspace Actions#

Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

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Update Customer with the Helpspace API

Updates a customer's details in Helpspace. See the documentation

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Send Message with the Discord API

Send a simple message to a Discord channel

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Send Message (Advanced) with the Discord API

Send a simple or structured message (using embeds) to a Discord channel

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Overview of Discord#

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Connect Discord#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Helpspace#

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})