Diffbot

Never write another web scraper. Diffbot structures information from the web, so you don't have to.

Integrate the Diffbot API with the Zendesk API

Setup the Diffbot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Diffbot and Zendesk remarkably fast. Free for developers.

Enhance Entity with Diffbot API on New Ticket (Instant) from Zendesk API
Zendesk + Diffbot
 
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Enhance Entity with Diffbot API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Diffbot
 
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Enhance Entity with Diffbot API on Ticket Closed (Instant) from Zendesk API
Zendesk + Diffbot
 
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Enhance Entity with Diffbot API on Ticket Pending (Instant) from Zendesk API
Zendesk + Diffbot
 
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Enhance Entity with Diffbot API on Ticket Solved (Instant) from Zendesk API
Zendesk + Diffbot
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Enhance Entity with the Diffbot API

Enrich a person or organization record with partial data input [See the documentation] (https://docs.diffbot.com/reference/enhancepost)

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Extract Page with the Diffbot API

Automatically classify a page and extract data according to its type. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Diffbot

The Diffbot API enables you to extract structured data from web pages automatically. It transforms the chaos of the web into usable information through web scraping and natural language processing. On Pipedream, you can use Diffbot to monitor changes on websites, extract article data, or process web pages for specific information. By tapping into Pipedream’s ability to integrate with hundreds of other services, you can create powerful workflows that automate data extraction and act on the data in real-time.

Connect Diffbot

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    diffbot: {
      type: "app",
      app: "diffbot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.diffbot.com/v4/account`,
      headers: {
        "Accept": `application/json`,
      },
      params: {
        token: `${this.diffbot.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})