Integrate the DeskTime API with the ServiceNow API

Setup the DeskTime API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate DeskTime and ServiceNow remarkably fast. Free for developers.

Popular DeskTime and ServiceNow Actions#

Create a New Project with an optional task with the DeskTime API

Create a new project with an optional task in DeskTime. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Start Project with the DeskTime API

Starts tracking time for a given project and optionally a task. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Stop Project with the DeskTime API

Stop tracking time for a given project and optionally a task. See the documentation

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Overview of DeskTime#

The DeskTime API enables you to hook into vital data concerning productivity tracking, employee attendance, and project management. Integrating this API with Pipedream allows you to automate workflows, synchronize productivity data with other tools, and trigger actions based on team performance metrics. For instance, you can set up a system that notifies a project manager when an employee logs overtime or integrates time tracking data with payroll software.

Connect DeskTime#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    desktime: {
      type: "app",
      app: "desktime",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desktime.com/api/v2/json/company`,
      params: {
        apiKey: `${this.desktime.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})