Datagma
Enrich your incomplete B2B data with more than 50 exclusive attributes about your prospects and target companies.
Integrate the Datagma API with the Zendesk API
Setup the Datagma API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Datagma and Zendesk remarkably fast. Free for developers.
Popular Datagma and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Datagma#
The Datagma API allows for the extraction and analysis of valuable data from emails. By using this API, you can automate the process of parsing emails to retrieve information like signatures, contact details, and other pertinent data. In Pipedream, this functionality becomes a powerful tool for creating workflows that can help to streamline business processes, enhance customer relationship management, or fuel data enrichment strategies.
Connect Datagma#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
datagma: {
type: "app",
app: "datagma",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://gateway.datagma.net/api/ingress/v1/mine`,
params: {
apiId: `${this.datagma.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})