Damstra Forms

Damstra's Digital Forms replaces paper and manual processes with a convenient paperless app that runs on a smartphone, tablet, or PC for fast, easy data capture.

Integrate the Damstra Forms API with the Zendesk API

Setup the Damstra Forms API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Damstra Forms and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Damstra Forms

The Damstra Forms API provides a digital solution for creating, managing, and submitting forms vital to workplace safety and compliance. By integrating this API with Pipedream, you can automate form-related workflows to efficiently handle data collection, processing, and analysis. Use cases include automatically triggering actions upon form submission, syncing form data to other business systems, and monitoring submissions for compliance.

Connect Damstra Forms

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    damstra_forms: {
      type: "app",
      app: "damstra_forms",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.damstra_forms.$auth.domain}.au.damstraforms.com/public_api/v2/projects`,
      headers: {
        "Authorization": `Token token=${this.damstra_forms.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})