Customer.guru
Customer.guru is an easy-to-setup tool for tracking customer satisfaction using Net Promoter Score. Connect with your customers, in a matter of minutes.
Integrate the Customer.guru API with the Zendesk API
Setup the Customer.guru API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Customer.guru and Zendesk remarkably fast. Free for developers.
Popular Customer.guru and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Customer.guru#
The Customer.guru API is a potent tool for gauging customer satisfaction and Net Promoter Score (NPS). By integrating with Pipedream, you can automate the collection and analysis of customer feedback, trigger targeted actions based on NPS results, and meld those insights with other data sources. Pipedream's serverless platform lets you create workflows that react to Customer.guru events in real-time, enrich customer data, and drive personalized engagements.
Connect Customer.guru#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
customer_guru: {
type: "app",
app: "customer_guru",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://customer.guru/export/ratings`,
headers: {
"Content-Type": `application/json`,
},
params: {
api_token: `${this.customer_guru.$auth.api_token}`,
api_secret: `${this.customer_guru.$auth.api_secret}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})