Integrate the Customer.guru API with the ServiceNow API

Setup the Customer.guru API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Customer.guru and ServiceNow remarkably fast. Free for developers.

Popular Customer.guru and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Customer.guru#

The Customer.guru API is a potent tool for gauging customer satisfaction and Net Promoter Score (NPS). By integrating with Pipedream, you can automate the collection and analysis of customer feedback, trigger targeted actions based on NPS results, and meld those insights with other data sources. Pipedream's serverless platform lets you create workflows that react to Customer.guru events in real-time, enrich customer data, and drive personalized engagements.

Connect Customer.guru#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    customer_guru: {
      type: "app",
      app: "customer_guru",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://customer.guru/export/ratings`,
      headers: {
        "Content-Type": `application/json`,
      },
      params: {
        api_token: `${this.customer_guru.$auth.api_token}`,
        api_secret: `${this.customer_guru.$auth.api_secret}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})