Integrate the Customer Fields API with the Zendesk API

Setup the Customer Fields API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Customer Fields and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Customer Fields with Zendesk#

Create Customer with Customer Fields API on New Ticket (Instant) from Zendesk API

Zendesk + Customer Fields

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Create Customer with Customer Fields API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Customer Fields

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Create Customer with Customer Fields API on Ticket Closed (Instant) from Zendesk API

Zendesk + Customer Fields

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Create Customer with Customer Fields API on Ticket Pending (Instant) from Zendesk API

Zendesk + Customer Fields

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Create Customer with Customer Fields API on Ticket Solved (Instant) from Zendesk API

Zendesk + Customer Fields

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Popular Customer Fields and Zendesk Triggers#

Customer Created (Instant) from the Customer Fields API

Trigger when a new customer is added to the database. See the documentation.

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Customer Updated (Instant) from the Customer Fields API

Trigger when a profile of a customer has been updated or changed. See the documentation.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Customer Fields and Zendesk Actions#

Create Customer with the Customer Fields API

Create a new customer with detailed attributes using the provided data. See the documentation.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Customer with the Customer Fields API

Update an existing customer's information with new provided data. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Customer Fields#

The Customer Fields API provides a suite of tools for managing customer data in e-commerce platforms, including custom form fields and data automation. With it, you can efficiently tailor customer interactions, streamline data collection, and enhance the shopping experience. Integrating Customer Fields with Pipedream allows for seamless automation of tasks like syncing data to other platforms, triggering personalized communications, or managing customer segments based on custom field data.

Connect Customer Fields#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    customer_fields: {
      type: "app",
      app: "customer_fields",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.customerfields.com/api/v2/shop.json`,
      headers: {
        Authorization: `Bearer ${this.customer_fields.$auth.oauth_access_token}`,
        "accept": `application/json`,
        "content-type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})