CrowdPower
Lifecycle automations to keep and convert your customers.
Integrate the CrowdPower API with the Zendesk API
Setup the CrowdPower API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate CrowdPower and Zendesk remarkably fast. Free for developers.
Popular CrowdPower and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of CrowdPower#
The CrowdPower API allows you to automate and streamline customer engagement by creating personalized campaigns and actions based on user behavior. By integrating with Pipedream, you can leverage its serverless platform to connect CrowdPower with hundreds of other apps and services, building workflows that respond to events in real-time. This can optimize how you target customers, manage campaigns, and analyze customer data without manual intervention.
Connect CrowdPower#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
crowdpower: {
type: "app",
app: "crowdpower",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.crowdpower.$auth.api_name}.crowdpower.io/v1/projects/63d2e2aab9f2884e7e06f3f9`,
headers: {
"Authorization": `Bearer ${this.crowdpower.$auth.application_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})