Integrate the Convolo.ai API with the ServiceNow API

Setup the Convolo.ai API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Convolo.ai and ServiceNow remarkably fast. Free for developers.

Popular Convolo.ai and ServiceNow Actions#

Create Call with the Convolo.ai API

Initiates a phone call to a lead and establishes the connection with the first available agent. See the documentation

Try it

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

Try it

Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

Try it

Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

Try it

Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

Try it

Overview of Convolo.ai#

The Convolo.ai API enables automation of lead capturing and conversation management. With this API, you can programmatically access and manipulate your Convolo leads, manage call schedules, and track conversation outcomes. Integrating Convolo.ai with Pipedream allows you to connect your lead management process with other apps and services to create a seamless workflow, enhancing your ability to respond quickly to potential customers and organize your sales funnel efficiently.

Connect Convolo.ai#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    convolo_ai: {
      type: "app",
      app: "convolo_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.convolo.ai/rest/v1/ext/add_call_api/ `,
      params: {
        widget_key: `${this.convolo_ai.$auth.widget_key}`,
        api_key: `${this.convolo_ai.$auth.api_key}`,
        lc_number: `+14083726197`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})