CommPeak
Cloud Contact Center Solutions That Boost Sales.
Integrate the CommPeak API with the Salesforce (REST API) API
Setup the CommPeak API trigger to run a workflow which integrates with the Salesforce (REST API) API. Pipedream's integration platform allows you to integrate CommPeak and Salesforce (REST API) remarkably fast. Free for developers.
Popular Ways to Connect CommPeak with Salesforce (REST API)#
Popular CommPeak and Salesforce (REST API) Triggers#
Emit new event immediately after a record of arbitrary object type (selected as an input parameter by the user) is deleted
Emit new event (at regular intervals) when a record of arbitrary object type (selected as an input parameter by the user) is deleted. See the docs for more information.
Emit new event when a new outbound message is received in Salesforce. See Salesforce's guide on setting up Outbound Messaging. Set the Outbound Message's Endpoint URL to the endpoint of the created source. The "Send Session ID" option must be enabled for validating outbound messages from Salesforce.
Emit new event immediately after a record of arbitrary object type (selected as an input parameter by the user) is created
Popular CommPeak and Salesforce (REST API) Actions#
Get account information such as balance and tariffs. See the documentation
Adds an existing contact to an existing campaign. See Event SObject and Create Record
Get results for a bulk lookup operation. See the documentation
Adds an existing lead to an existing campaign. See Event SObject and Create Record
Perform validation or lookup for a single phone number. See the documentation
Overview of CommPeak#
The CommPeak API offers a suite of telecommunication services, such as sending SMS messages, making voice calls, and managing phone numbers. In Pipedream, harnessing this API lets you automate communication processes, integrate telephony features into your workflows, and connect them with other apps for enhanced functionality. Think of orchestrating SMS notifications based on certain triggers or automating call logs syncing to a database. CommPeak's capabilities, when combined with Pipedream's serverless platform, can streamline complex communication tasks and create powerful, event-driven automations.
Connect CommPeak#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
commpeak: {
type: "app",
app: "commpeak",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://hlr.commpeak.com/info`,
headers: {
"Accept": `application/json`,
"Authorization": `${this.commpeak.$auth.api_token}`,
},
})
},
})
Overview of Salesforce (REST API)#
The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.
Connect Salesforce (REST API)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
salesforce_rest_api: {
type: "app",
app: "salesforce_rest_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
headers: {
Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
},
})
},
})