CommPeak

Cloud Contact Center Solutions That Boost Sales.

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CommPeak

CommPeak API Integrations

Build and run workflows using the CommPeak API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The CommPeak API offers a suite of telecommunication services, such as sending SMS messages, making voice calls, and managing phone numbers. In Pipedream, harnessing this API lets you automate communication processes, integrate telephony features into your workflows, and connect them with other apps for enhanced functionality. Think of orchestrating SMS notifications based on certain triggers or automating call logs syncing to a database. CommPeak's capabilities, when combined with Pipedream's serverless platform, can streamline complex communication tasks and create powerful, event-driven automations.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    commpeak: {
      type: "app",
      app: "commpeak",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://hlr.commpeak.com/info`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `${this.commpeak.$auth.api_token}`,
      },
    })
  },
})

Choose an API to Connect with CommPeak API

1
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24
of
2,000+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce (REST API)
Salesforce (REST API)
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Automated Customer Support Notifications: Trigger an SMS or voice message via CommPeak whenever a new support ticket is created in your helpdesk software. This could ensure immediate engagement with customers, showing them their concerns are being addressed promptly.

  • Lead Qualification and Outreach: When a new lead is added to your CRM, use CommPeak within Pipedream to place a call or send an SMS. This can help in quickly touching base with potential customers, thus improving the chances of conversion.

  • Event-Driven Alerts for Systems Monitoring: Set up a workflow that monitors your system's health (using an app like Datadog). If an issue is detected, automatically trigger a CommPeak voice call to the on-call engineer to ensure rapid response to critical incidents.

Request Bulk Number Lookup with CommPeak API on New Requests from HTTP / Webhook API
HTTP / Webhook + CommPeak
 
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Request Bulk Number Lookup with CommPeak API on New Item in Feed from RSS API
RSS + CommPeak
 
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Request Bulk Number Lookup with CommPeak API on New Message (Instant) from Discord API
Discord + CommPeak
 
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Request Bulk Number Lookup with CommPeak API on New Message In Channels (Instant) from Slack API
Slack + CommPeak
 
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Request Bulk Number Lookup with CommPeak API on New Message in Channel from Discord Bot API
Discord Bot + CommPeak
 
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Get Account Info with the CommPeak API

Get account information such as balance and tariffs. See the documentation

 
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Get Bulk Lookup Results with the CommPeak API

Get results for a bulk lookup operation. See the documentation

 
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Get Single Number Lookup with the CommPeak API

Perform validation or lookup for a single phone number. See the documentation

 
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Request Bulk Number Lookup with the CommPeak API

Perform a bulk number lookup, to later fetch the results when the operation is finished. See the documentation

 
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Authentication

CommPeak uses API keys for authentication. When you connect your CommPeak account, Pipedream securely stores the keys so you can easily authenticate to CommPeak APIs in both code and no-code steps.