Integrate the Chatbot Builder API with the ServiceNow API

Setup the Chatbot Builder API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Chatbot Builder and ServiceNow remarkably fast. Free for developers.

Popular Chatbot Builder and ServiceNow Actions#

Create Tag with the Chatbot Builder API

Creates a new tag in Chatbot Builder. See the documentation

Try it

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

Try it

Delete Tag with the Chatbot Builder API

Deletes a tag from Chatbot Builder. See the documentation

Try it

Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

Try it

List Tags with the Chatbot Builder API

Lists all tags in Chatbot Builder. See the documentation

Try it

Overview of Chatbot Builder#

The Chatbot Builder API allows you to create and manage customized chatbots that can interact with users in real-time. Within Pipedream's serverless platform, this API can be harnessed to build powerful workflows that react to messages, automate responses, and integrate with a plethora of other services. With Pipedream, you can set up event-driven processes, making it easy to manage chatbot activities, analyze conversations, and trigger actions in other apps based on chatbot interactions.

Connect Chatbot Builder#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatbot_builder: {
      type: "app",
      app: "chatbot_builder",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.chatgptbuilder.io/api/accounts/me`,
      headers: {
        "X-ACCESS-TOKEN": `${this.chatbot_builder.$auth.api_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})