CDR Platform

An API to remove carbon dioxide

Integrate the CDR Platform API with the Zendesk API

Setup the CDR Platform API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate CDR Platform and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of CDR Platform

The CDR Platform API provides tools for automating and integrating processes related to cyber defense and threat intelligence. With this API, you can access and manage threat data, analyze security incidents, and enhance your cybersecurity measures. Pipedream serves as a powerful platform to create workflows leveraging the CDR Platform API, enabling you to connect with numerous other services, orchestrate complex automations, and react to events in real-time.

Connect CDR Platform

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cdr_platform: {
      type: "app",
      app: "cdr_platform",
    }
  },
  async run({steps, $}) {
    const data = {
      "weight_unit": `g`,
      "currency": `chf`,
      "items": [
        {
          "method_type": "forestation",
          "cdr_amount": 1
        }
      ],
      "client_reference_id": `string`,
      "certificate_display_name": `string`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.cdrplatform.com/v1/cdr/`,
      headers: {
        "Authorization": `Api-Key ${this.cdr_platform.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})