CallFire
CallFire is a communication platform powering businesses to market effectively by communicating smarter with text and phone.
Integrate the CallFire API with the Zendesk API
Setup the CallFire API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate CallFire and Zendesk remarkably fast. Free for developers.
Popular CallFire and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of CallFire#
The CallFire API offers a suite of telephony functions that allows users to send voice messages, text messages, and make calls to lists of contacts for various purposes like marketing campaigns, alerts, reminders, and polls. When integrated with Pipedream, you can automate interactions with your CallFire account, programmatically managing calls, texts, contacts, and creating custom, serverless workflows that respond to events in real-time without the need to manage infrastructure.
Connect CallFire#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
call_fire: {
type: "app",
app: "call_fire",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.callfire.com/v2/me/account`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.call_fire.$auth.api_login}`,
password: `${this.call_fire.$auth.api_password}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})