Integrate the ByteNite API with the Zendesk API

Setup the ByteNite API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ByteNite and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect ByteNite with Zendesk#

Create Video Encoding Task with ByteNite API on New Ticket (Instant) from Zendesk API

Zendesk + ByteNite

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Create Video Encoding Task with ByteNite API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ByteNite

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Create Video Encoding Task with ByteNite API on Ticket Closed (Instant) from Zendesk API

Zendesk + ByteNite

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Create Video Encoding Task with ByteNite API on Ticket Pending (Instant) from Zendesk API

Zendesk + ByteNite

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Create Video Encoding Task with ByteNite API on Ticket Solved (Instant) from Zendesk API

Zendesk + ByteNite

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Popular ByteNite and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular ByteNite and Zendesk Actions#

Create Video Encoding Task with the ByteNite API

Creates a new video encoding task with ByteNite. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Job Results with the ByteNite API

Secures the link of the output from a finished encoding job. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Start Job with the ByteNite API

Initiates a previously created video encoding job. See the documentation

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Connect ByteNite#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bytenite: {
      type: "app",
      app: "bytenite",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.bytenite.com/v1/auth/user`,
      headers: {
        Authorization: `Bearer ${this.bytenite.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})