BuildChatbot
No-code chatbot that empowers businesses to build conversational experiences using private data.
Integrate the BuildChatbot API with the Zendesk API
Setup the BuildChatbot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate BuildChatbot and Zendesk remarkably fast. Free for developers.
Popular BuildChatbot and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of BuildChatbot#
The BuildChatbot API allows you to create and manage chatbots with ease. This API provides a suite of tools to build conversational AI that can engage with users across various platforms. On Pipedream, you can leverage these capabilities to automate interactions, analyze sentiments, and connect with other services. With Pipedream's serverless platform, you can trigger workflows based on chatbot events, send data to and from your chatbot, and integrate with countless apps to extend functionality.
Connect BuildChatbot#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
buildchatbot: {
type: "app",
app: "buildchatbot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.buildchatbot.ai/api/v1/profile_details/`,
headers: {
Authorization: `Bearer ${this.buildchatbot.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})