Integrate the BuildChatbot API with the ServiceNow API

Setup the BuildChatbot API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate BuildChatbot and ServiceNow remarkably fast. Free for developers.

Popular BuildChatbot and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of BuildChatbot#

The BuildChatbot API allows you to create and manage chatbots with ease. This API provides a suite of tools to build conversational AI that can engage with users across various platforms. On Pipedream, you can leverage these capabilities to automate interactions, analyze sentiments, and connect with other services. With Pipedream's serverless platform, you can trigger workflows based on chatbot events, send data to and from your chatbot, and integrate with countless apps to extend functionality.

Connect BuildChatbot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    buildchatbot: {
      type: "app",
      app: "buildchatbot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.buildchatbot.ai/api/v1/profile_details/`,
      headers: {
        Authorization: `Bearer ${this.buildchatbot.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})