Browserless

Browserless is a service that allows you to run headless Chrome instances in the cloud.

Integrate the Browserless API with the Zendesk API

Setup the Browserless API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Browserless and Zendesk remarkably fast. Free for developers.

Generate PDF from HTML String with Browserless API on New Ticket (Instant) from Zendesk API
Zendesk + Browserless
 
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Generate PDF from HTML String with Browserless API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Browserless
 
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Generate PDF from HTML String with Browserless API on Ticket Closed (Instant) from Zendesk API
Zendesk + Browserless
 
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Generate PDF from HTML String with Browserless API on Ticket Pended (Instant) from Zendesk API
Zendesk + Browserless
 
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Generate PDF from HTML String with Browserless API on Ticket Solved (Instant) from Zendesk API
Zendesk + Browserless
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Generate PDF from HTML String with the Browserless API
 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Scrape URL with the Browserless API

Scrape content from a page. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Scrape URL List with the Browserless API

Scrape content from a list of pages. See the documentation.

 
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Overview of Browserless

The Browserless API on Pipedream allows you to automate browser actions without the overhead of managing your own browser infrastructure. This service provides a way to run Chrome browser sessions programmatically, making it ideal for web scraping, automated testing, and screenshot capture. Leveraging this on Pipedream, you can create serverless workflows that interact with web pages, extract data, and perform actions as a human would, all in a scalable and efficient manner.

Connect Browserless

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import puppeteer from 'puppeteer-core@14.1.0';

export default defineComponent({
  props: {
    browserless: {
      type: "app",
      app: "browserless",
    }
  },
  async run({steps, $}) {
    // See the browserless docs for more info:
    // https://www.browserless.io/docs/
    const browser = await puppeteer.connect({ 
      browserWSEndpoint: `wss://chrome.browserless.io?token=${this.browserless.$auth.api_key}` 
    })
    const page = await browser.newPage()
    
    const url = "https://example.com"
    const type = "png"
  
    await page.goto(url)
    const screenshot = await page.screenshot()
    
    // export the base64-encoded screenshot for use in future steps,
    // along with the image type and filename
    $.export("screenshot", Buffer.from(screenshot, 'binary').toString('base64'))
    $.export("type", type)
    $.export("filename",`${url.replace(/[&\/\\#, +()$~%.'":*?<>{}]/g, '_')}-${+new Date()}.${type}`)
    
    await browser.close()
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})