Brilliant Directories

Brilliant Directories is software to manage business directories & membership websites.

Integrate the Brilliant Directories API with the Zendesk API

Setup the Brilliant Directories API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Brilliant Directories and Zendesk remarkably fast. Free for developers.

Create Post with Brilliant Directories API on New Ticket (Instant) from Zendesk API
Zendesk + Brilliant Directories
 
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Create Post with Brilliant Directories API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Brilliant Directories
 
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Create Post with Brilliant Directories API on Ticket Closed (Instant) from Zendesk API
Zendesk + Brilliant Directories
 
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Create Post with Brilliant Directories API on Ticket Pending (Instant) from Zendesk API
Zendesk + Brilliant Directories
 
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Create Post with Brilliant Directories API on Ticket Solved (Instant) from Zendesk API
Zendesk + Brilliant Directories
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Post with the Brilliant Directories API

Creates a single or group post. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create User with the Brilliant Directories API

Creates a new user record in the website database. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Post with the Brilliant Directories API

Updates a post in your website database. See the documentation

 
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Overview of Brilliant Directories

The Brilliant Directories API lets you tap into the functionality of your directory software, enabling you to automate tasks, manage listings, users, and more. With Pipedream, you can build serverless workflows integrating the Brilliant Directories API to streamline operations, sync data across platforms, and react to events in real-time.

Connect Brilliant Directories

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    brilliant_directories: {
      type: "app",
      app: "brilliant_directories",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.brilliant_directories.$auth.website_domain}/api/v2/user/get`,
      headers: {
        "accept": `application/json`,
        "X-Api-Key": `${this.brilliant_directories.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})