Integrate the Brevo API with the Zendesk API

Setup the Brevo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Brevo and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Brevo with Zendesk#

Add or Update a contact with Brevo API on New Ticket (Instant) from Zendesk API

Zendesk + Brevo

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Add or Update a contact with Brevo API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Brevo

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Add or Update a contact with Brevo API on Ticket Closed (Instant) from Zendesk API

Zendesk + Brevo

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Add or Update a contact with Brevo API on Ticket Pending (Instant) from Zendesk API

Zendesk + Brevo

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Add or Update a contact with Brevo API on Ticket Solved (Instant) from Zendesk API

Zendesk + Brevo

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Popular Brevo and Zendesk Triggers#

New Marketing Webhook (Instant) from the Brevo API

Emit new event when triggered by a marketing event

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New Transactional Webhook (Instant) from the Brevo API

Emit new event when triggered by a transactional event

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Brevo and Zendesk Actions#

Add or Update a contact with the Brevo API

Add or Update a contact

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Transactional Email with the Brevo API

Send transactional email. See the docs for more information.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Brevo#

The Brevo API lets you automate and integrate your user and access management tasks right within Pipedream. With Brevo's API, you can manage users, groups, permissions, and more, streamlining how you control access to your resources. By crafting workflows on Pipedream, you can connect Brevo with other apps to create custom, automated processes that suit your specific business needs.

Connect Brevo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    brevo: {
      type: "app",
      app: "brevo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.brevo.com/v3/contacts`,
      headers: {
        "api-key": `${this.brevo.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})