BotConversa
The easiest tool to create chatbots without code from Brazil. Automate your marketing, lead generation, fulfillment, and more with a bot.
Integrate the BotConversa API with the Zendesk API
Setup the BotConversa API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate BotConversa and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect BotConversa with Zendesk#
Popular BotConversa and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of BotConversa#
The BotConversa API allows for the automation and integration of chatbot services into various platforms, fostering seamless interactions with users. With this API, you can create, manage, and deploy conversational bots that can engage with users in real-time, providing support, gathering feedback, or even conducting surveys. On Pipedream, you can concoct workflows that trigger actions within BotConversa or respond to events, such as new messages or user queries. This opens the door to a world where chatbots become a part of larger automation schemes, interacting with other apps and services to streamline communication processes.
Connect BotConversa#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
botconversa: {
type: "app",
app: "botconversa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://backend.botconversa.com.br/api/v1/webhook/campaigns/`,
headers: {
"Accept": `application/json`,
"API-KEY": `${this.botconversa.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})